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Best Rate Guarantee

Exclusive Treats For Our Long Stay Residents

30th Anniversary | Short Stay Offer | Long Stay Offer | Guest Referral


Enjoy FREE stays* at any Ascott serviced residence with long-stay bookings of at least 30 consecutive nights when you make your bookings from 1 March to 1 December 2014. Let us reward you with one FREE night’s stay* for every month booked. Receive cash vouchers (vouchers equivalent to 1 night’s rental will be awarded for every 30 consecutive nights’ stay) redeemable at any Ascott serviced residence.

For enquiries, please call Global Reservations at +65 6272 7272 or request for long-term stay rates.


Terms & Conditions

  1. Qualifying booking period  is from 1 March to 1 December 2014.
  2. Eligible for new reservations made for stays between 1 April and 31 December 2014, subject to availability.
  3. Check-in date must be between 1 April and 1 December 2014.
  4. Guest must stay for a minimum period of 30 nights on a qualifying rate tier to be eligible.
  5. Booking must be confirmed with no pre-termination lease for at least 1 month. Terms and conditions for long term leases apply.
  6. No show and cancellation charges apply.
  7. Cancellation must be made at least 10 days prior to check-in (by 1400hrs at booked residence)
  8. Late cancellation subject to 10 nights’ rental charge
  9. Reward Amount is capped at maximum of 7-nights’ rental per lease. (Based on the contracted monthly rate).
  10. Reward(s) is in the form of cash vouchers equivalent to the stated amount in United States Dollars (USD).
  11. Prior reservations required for redemption of cash vouchers.
  12. Redemption reservations must be made through our Global Reservations at or +65 6272 7272 and indicate intention to redeem the vouchers.
  13. Terms and conditions apply for use of cash vouchers. Original vouchers must be presented upon check-in to enjoy the benefits.
  14. Cash vouchers are valid for one year from date of issue and is redeemable for stays at participating Ascott serviced residences. 
  15. Rate for redemption stay will be based on all public rates or any contracted rates that guest is enjoying.
  16. Choice of apartment type is subject to availability upon reservation.
  17. Applicable for direct bookings only.
  18. The Ascott Limited reserves the right to vary these terms and conditions without prior notice.


Use Of Vouchers

  1. This voucher is issued by Ascott International Management (2001) Pte Ltd.
  2. This voucher is valid for settlement of bills at all participating Ascott serviced residences (“Residences”, or each a “Residence”).
  3. This voucher is valid only when duly signed, dated and stamped by the authorised issuing Residence.
  4. This voucher is valid for one year from the date of issue (“Validity Period”),  and may only be applied to bills for accommodation taken during the Validity Period. The Residence will not accept payment by vouchers for accommodation dates that fall beyond the Validity Period.
  5. This voucher is not exchangeable for cash or used as payment for any types of services other than accommodation fees. Multiple vouchers may be used at any one time. Any unused value is not refundable.
  6. Vouchers will not be replaced if lost, stolen, vandalised, damaged, torn, defaced, expired, and/or voided.
  7. Any lost, stolen, vandalised, damaged, torn,  defaced, expired, and/or voided voucher, or any voucher in a condition deemed not suitable by the relevant Residence will be considered invalid and will not be accepted by the Residence. The Residence reserves the right to reject any voucher not presented in the stipulated condition.
  8. Original voucher(s) must be presented at time of check-in.
  9. Vouchers may be used only for new bookings and apply to all public and contracted rates. But if vouchers are used in conjunction with airline partnership promotions, no airline mileage points can be accrued.
  10. The voucher is equivalent to the stated amount in United States Dollars (USD). Where the payment of the final bill is made in a currency other than USD, the redemption value shall be determined by the relevant Residence according to the prevailing exchange rate at the serviced residence of stay at the point of payment.
  11. Redemption bookings, subject to availability, must be made through Global Reservations at or +65 6272 7272, specifying that payment will be made wholly or partially by cash voucher(s). Ascott’s general guarantee and cancellation policy applies.
  12. The Ascott Limited and its affiliates (the “Ascott Limited”) will not accept any responsibility for claims, demands, losses, costs, expenses and/or liabilities of any kind whatsoever suffered, arising from or in connection with any unauthorised use of this voucher by the voucher-holder or guest.
  13. The Ascott Limited reserves the right to vary these terms and conditions without prior notice.
  14. All decisions made by The Ascott Limited in respect of the use of this voucher, or in the event of any dispute, are final.