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Best Rate Guarantee

Exclusive benefits and privileges for Ascott Online Members

Ascott Online Members enjoy exclusive deals and preferential treatment. Simply sign up for free to enjoy 10% off Best Flexible Rates all year round at Ascott serviced residences worldwide. Besides exclusive discounts and benefits, you are guaranteed the best rates when you make your reservation online as a member.

Register with us today to learn more about your online membership privileges!

Complimentary Benefits

Australia

  • Late check-out till 12pm*

 

Malaysia

  • Local phone calls1
  • Daily newspaper1
  • Room upgrade in the same category* (at Citadines Uplands Kuching)
     

1 (at Ascott Kuala Lumpur & Somerset Ampang Kuala Lumpur)

Bahrain

  • Arrival transfer (maximum 3 pax)
  • Breakfast (2 pax for studio/1-bedroom, 4 pax for 2-bedroom and 6 pax for 3-bedroom)
  • Room upgrade in the same category*

Philippines 

  • Breakfast for 1 person (Ascott Makati only)
  • Local phone calls

China 

  • Local phone calls
  • Late check-out till 2pm*

Qatar 

  • Arrival transfer (maximum 3 pax)
  • Breakfast (2 pax for studio/1-bedroom, 4 pax for 2-bedroom and 6 pax for 3-bedroom)
  • Room upgrade in the same category*

India

  • Room upgrade in the same category*
  • Late check-out till 3pm*

Singapore 

  • Local phone calls
  • Welcome basket
  • Upgraded bathroom amenities (at Citadines & Somerset residences)

Indonesia 

  • Room upgrade in the same category*

Thailand 

  • 5% discount card at Central Department Stores, ZEN and B2S
  • Late check-out till 3pm*

Japan 

  • Late check-out till 1pm*

United Arab Emirates 

  • Arrival transfer (maximum 3 pax)
  • Breakfast (2 pax for studio/1-bedroom, 4 pax for 2-bedroom and 6 pax for 3-bedroom)
  • Room upgrade in the same category*
 

Vietnam 

  • Breakfast (2 pax for studio/1-bedroom, 4 pax for 2-bedroom and 6 pax for 3-bedroom)
  • Local phone calls
  • Welcome basket
  • Room upgrade in the same category*
  • Priority check-in and check-out (at Somerset Hoa Binh Hanoi, Somerset Grand Hanoi and Somerset Chancellor Court Ho Chi Minh City)
  • 30% discount for laundry

* Subject to availability

 

Terms & Conditions

  • Guests need to sign up as an Ascott Online Member (registration is free) and book as an online member on our Ascott websites in order to enjoy the benefits.
  • Online Members need to login as an online member to make your reservation(s) in order to enjoy non-rate benefits at the property.
  • Online Members who login as an online member to book Krisflyer or Asia Miles promotions will not be entitled to enjoy non-rate benefits, if you choose to earn KrisFlyer or Asia Miles for your stay.
  • Benefits are not open to existing leasing contract customers and cannot be used in conjunction with any other promotions.
  • Benefits received as an online member are personal and cannot be transferred (unless otherwise indicated). All entitlements shall lapse in the event that it is not claimed or used during the stay.
  • The Ascott Limited reserves the right to change the existing benefits without prior notice.
  • The Ascott Limited's guarantee and cancellation policy applies.